Dear Candidate,
We at Provizor are glad to share our requirement, Call Bhavani - 9035043000 or Send your resume to t1@provizor.co.in
Application Support Associate
Responsibilities:
Provide pleasant and professional customer service and technical
support to current and potential customers of Our Companys product suite
and related environment via telephone, FTP, remote dial-up connections
and email.
5%of work profile consists of programming and software testing.
Qualifications and Eligibility:
Trouble shooting skills are a must.
Excellent written and oral communication skills.
Demonstrated superior customer service skills.
2 years min experience in international tech support (voice).
Must be a graduate.
Career Path (Advantage of the job):
On completion of 2 years employees in technical support (voice
process) are eligible for implementation, testing or programming.
Shift Timings:
North American Shift
6 PM 4 AM
About The Job:
In short, an Application Support Associate is not only a
Support professional, but also a researcher, a tester and a consultant
to both customers and Product Management.
Team consists of some of the best troubleshooters in the business. They
come from backgrounds varying from Desktop/Network Support to Database
administrators/Programmers. They use the top-of-the-line CRM tools like
Sales force and other applications like GoToAssist / Webex for remote
desktop sharing. They work with customers from all over the world
including countries like Nigeria, South Africa and Antarctica.
The Product Support Associate will be working as part of a
growing and hardworking team. The ideal candidate will be able to
resolve Level 1 customer issues, escalating critical issues to Tier 2
team.
Please call Gowthami - 9035043000 [Between 11:00AM-5:30PM ]
Salary:
INR 3,25,000 - 8,00,000 P.A
Role Category:
Voice
Role:
Associate/Senior Associate -(Technical)
Keyskills:
Service DeskIT help deskTechnical Support
Desired Candidate Profile
Education:
UG - Any Graduate - Any Specialization, Graduation Not Required
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required
Please refer to the Job description above
Company Profile
Leaders in IT and ITeS recruitment....since 2005.
25 employees, Recruitment Industry, One of the leading recruiting company in Bangalore.
Vision - To uphold integrity and ethics while being No1 in the industry.
Carving careers for candidates with in depth info on their job profile.
visit www.mustbein.com
